390 Steeles Avenue W. Suite 1, Thornhill, ON L4J 6X2
Tel: 905-881-3984
Fax: 905-881-3198
Welcome!
Hours of operation:
Monday-Thursday 9:00 to 5:00
Phones 9:30 to12:30, 1:30 to 4:00
Friday 9:00 to12:00
Phones 9:30 to 12:00
Dr. Pnina Bross
Dr. Brooke Hogarth
Dr. Jaclyn Klein
Dr. Lisa Mandel
Dr. Galit Segal
We have been experiencing a higher than normal number of calls. We appreciate your patience as we work though this. Please consider leaving one message rather than holding to speak to reception. Your message will be retrieved and answered the same day.
News Updates
In person, by phone, and virtually
Flu Shots
It is strongly recommended that everyone get a flu shot this year. Side effects of flu shots are typically minimal. Most commonly, people experience redness and swelling at the injection site for a few days. It is very uncommon to have a severe reaction to the flu shot. For detailed information about the flu shot, please refer to Ontario.ca/page/flu-vaccine-safety-effectiveness.
We did not receive a large supply of flu shots from Public Health this year and unfortunately cannot run a weekend flu clinic as we have in past years.
We do have a limited supply of regular flu vaccine – please book an appointment with the nurse to receive your flu shot if you have not already. Both the regular and the senior’s flu shots are also available at many pharmacies, including the pharmacy next door to our office.
APPOINTMENTS
Our office is up and running and trying to operate in the safest way possible during the COVID-19 pandemic.
We are conducting appointments in person, as well as over the phone.
We have had to close our lab during the pandemic. Bloodwork can be done at your nearest Lifelabs or Dynacare.
Consent to virtual care
Virtual Care has some inherent privacy and security risks that your health information may be intercepted or unintentionally disclosed. We want to make sure you understand this before we proceed.
If it is determined you require a physical exam, you may still need to be assessed in person. You should also understand that virtual care is not a substitute for attending the Emergency Department if urgent care is needed. If you continue, we assume you consent to the use of electronic communication to provide you with care.
PRESCRIPTION RENEWALS
Prescription renewals often require an in office of virtual visit to reassess the condition requiring the prescription. As much as possible, we try to provide you with repeat prescriptions to last you until your next visit. When you are running low on medications, it is likely time to book your next appointment. Script renewal is a time for us to check on you and make sure that all of your medical tests and appointments are up to date.
If you do not wish to schedule an appointment to review your medication, we will usually charge for prescription renewals.
Requests for prescription renewals can be faxed from your pharmacy. Alternatively, you can leave a message on our prescription line (call our office at 905-881-3984 and listen to the prompts.
AFTER-HOURS CLINIC
We are part of the Bathurst North group of family doctors.
Please use our Bathurst North after-hours clinic instead of going to a walk in clinic.
After hours care is conducted both virtually and in person.
You will speak with and/or be seen by one of our trusted colleagues who will forward us a note about your visit as well as any test results that they have ordered. This is in opposition to walk in clinics, in which no information at all is sent to us.
Hours:
Monday – Thursday 5:00 pm to 8:00 pm
Friday (virtual care only) 5:00 pm to 8:00 pm
Saturday 9:00 am to 3:00 pm
Sunday 9:00 am to noon
Call:
416-477-2844
Or go to bndoctors.com
PRESCRIPTION RENEWALS
COVID-19
Symptoms of COVID can vary from person to person and include:
-Fever
-Cough
-Shortness of breath
-Sore throat
-Nasal congestion
-loss of sense of taste and smell
-Headache
-Digestive issues
-Muscle aches
-Fatigue
-In elderly, new onset confusion and lethargy
For more detailed information about COVID-19, see the provincial website covid-19.ontario.ca
If you are worried you have COVID or that you have been exposed to COVID, you should go to your nearest COVID Assessment Centre, or take the self-assessment test on covid-19.ontario.ca/self-assessment
To find your closest Assessment Centre, go to covid-19.ontario.ca/assessment-centre-locations
If you are experiencing symptoms such as severe difficulty breathing, chest pain, feeling confused, you must proceed to your nearest emergency department
COVID VACCINES
All Ontarians aged 6 months and older are now eligible to book an appointment for the Covid-19 vaccine.
It is strongly advised that all eligible Ontario residents get their vaccine and booster doses as soon as they are able. This pandemic has caused significant stress and confusion for all of us. If there is anything we can help you with, please call the clinic.
For more information about the covid vaccines please visit covid-19.ontario.ca.
For more information on children and vaccines, please see covid-19.ontario.ca/covid-19-vaccines-children-and-youth
Based on data that the new COVID variants put pregnant women at increased risk for severe illness, the Ministry of Health has advised that all pregnant women, no matter which trimester, should have the vaccination.
I have attached a fact sheet about covid and pregnancy - https://www.getrave.ca/content/6955581/d59d95ee-752e-403c-9ea4-a8cd84b7dcfc/88200960-eeb1-4735-849f-f8b9abe0ad50/COVID-19_and_Pregnancy_fact_sheet.pdf
Two excellent services available to all Ontarians to answer questions and concerns about COVID vaccines are: Vax Facts Clinic from Scarborough Health Network, https://www.shn.ca/vaxfacts/, and COVID-19 Vaccine Consult Service from Sick Kids, https://www.sickkids.ca/en/care-services/support-services/covid-19-vaccine-consult/.
How to book a vaccine appointment:
The provincial portal is available for booking vaccines across all public health regions. Bookings can be made at Ontario.ca/bookvaccine or by calling 1-888-999-6488.
Residents of York Region can book an appointment to receive their vaccine through York.ca/COVID19Vaccine. 1-877-464-9675
Toronto residents can book an appointment to receive a vaccine at vaccineto.ca 1-888-385-1910
For details on the Pharmacy providing vaccine, please see Ontario.ca/pharmacycovidvaccine.
We realize how confusing this has all been and we hope that this has clarified some issues for you. Please feel free to contact us with any questions.